Return Policy

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Returns must be made within 30 days of when you receive the product. Whether you’ve purchased the item in store or online,  you should only return unopened, unused, resalable items to Maxwell Flooring Store.  Used or opened tools or boxes, if verified to be defective, can be exchanged.

You must have a copy of your confirmation email/receipt with you to make a return in a store. However, there are some items that are non-returnable. Maxwell does not accept discontinued products.